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Windsor, ON Friday January 29th, 2016 at 8:12 PM

Great Service

I just wanted to recognize a few staff members at the CIBC branch in Tecumseh. I waited in line their very patiently I might add in the line a couple days ago. There were two very polite and efficient girls working at the teller spots. They worked hard while under pressure from a rather long line and kept smiling. Some of the other Customers were upset that there were only four or five customer tellers there. The girl working the senior spot and the other girl second from the end kept apologizing for the wait and when my turn came up the senior desk service girl took very good care of me and didn't make me feel rushed while I was in her company. She was thorough and she even noticed my account was charging me service fees and I should not have been being charged for them. She fixed me up and even refunded my charges. The other lady came over during our transaction and needed to interrupt BUT she was apologetic, she was also trying to save someone money and needed to ask my service person some advice. When my banking was done she pleasantly returned my bankbook and thanked me for being understanding about the charges she thanked me for banking with them and being a loyal customer. These two ladies (sorry I'm not sure your names) are always going above and beyond whenever I'm in that location. I think this great service needs to be spotted!! Thank you both and I hope the other customers, staff and banks see just how well you take care of ALL the customers. You've been spotted!!

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