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Windsor, ON Saturday January 23rd, 2016 at 2:20 PM

Barista Kindness

On Friday (Jan 22) I was visiting the Starbucks at Devonshire mall. Friday's at the mall are always crazy and most of the staff here are kind and always smiling and get orders done with little or no problem. On this day I was in line and I noticed the girl at the register was having some trouble paying for her drink - looked like her card kept getting declined. Now I know this is a business and you have to pay for all items you want to receive, what was discouraging though was that the barista at the till was not helping calm this poor girl who was obviously panicking about the situation. She told the girl to call her bank and figure out her finances and come back to pay for what she wanted. I was shocked. After I got what I needed I was sitting at a table off to the side of their handoff area and saw the girl on the phone with, I'm assuming, her bank. The barista making drinks called the girl over and gave her the drink she wanted on the house after seeing how distressed she was! The girl explained that she was so embarrassed and this barista simply smiled and told her to not let this ruin her weekend and to have a better day. It was amazing to see the small act of kindness. Through sitting in the store for longer I came to discover that this barista isn't even from this store but another location in the city! How amazing that someone so kind is likely to randomly show up around Windsor at random Starbucks locations and bring a little light to someone's day wherever she may go. I never got this kind baristas name (I only know she was working there for the day and is originally from another location in Windsor) but I hope she knows how her small act of kindness inspired and restored my faith in humanity. I hope you see this, kind barista, because your generosity does not go unnoticed and you deserve to know that. Keep smiling.

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