Both of my parents have heart conditions that will require surgery very soon. We have dealt with dozens of doctors, emergency room staff, and nurses over the last year that have been phenomenal. Nothing has been as helpful as the staff at Hotel Dieu who were there for us the day my mother had her angiogram.
Honestly, I have been in a panic about everything for months, since I found out about the extent of both of their health issues. In mid-December my mother had an angiogram at Hotel Dieu hospital, where I was by her bedside most of the day with my father, and with my sister between her busy work obligations. While every doctor, nurse, and member of the hospital staff was beyond helpful throughout the day (especially those that brought her the egg salad sandwich she craved all day), no one did more to put my mind at ease than her nurse in immediate recovery than Nurse Steve.
Not only did he do his job as a nurse in training in a new ward, he went above and beyond to calm us down. When my mother saw the tattoo sleeves he had, he patiently explained the significance of each part of the tattoo. He talked about his family, his life, his time adjusting to a new position in a new hospital, anything at all to keep our minds off of anything thy was troubling us about the months of surgery and recovery ahead. Mum spent days talking about how great he was with her, and told our family all about much he did to help her recover that day.
So a giant shout out to the staff at Hotel Dieu hospital, the doctors and nurses staffing the angiogram that day, and especially to Steve, who helped put my mind at ease about everything coming up for my family in the upcoming months.