I apologize to the very patient customers in line behind me at 2:45pm on January 6, 2016, at the Frescho on Tecumseh E at McDougall. I mistakenly got into the Express lane, and I was purchasing a large quantity of food for a school. I also exceeded the quantity of sale items that you are allowed to buy at one time. I started to panic and get very uncomfortable because I was holding up the line, but the lady behind me, the Manager (Greg), and the lovely cashier, all reassured me that it was no trouble. They were gracious and accommodating, and turned an awkward situation into an act of kindness. I didn't hear one grumble from the back of the line either. You all made my day. Thank you!