1. Last Monday, August 25, Bronwen at the City of Windsor Finance Office printed a document that I needed for Revenue Canada on the spot, despite the one-day-wait policy. I was distraught due to tight timelines & other pressures and she and 2 other staff went out of their way to make my visit to the City a very positive experience. Thank you :)
2. Also last Monday, August 25, the staff at Superstore on Dougall Ave. saved 2 scratch lottery tickets that my other half had purchased & left behind 2 dys prior. A staff member could have simply taken them and scratched them, but someone put them in the staff room with a note that a customer had forgotten them. How nice!
3. Today, Sunday, August 25, the clerk at Juniper Bookstore on Ottawa Street ran out of the store and abpprox. half a block to give me a paperback novel that I had left on the counter. Since I purchased 22 or 23 books, I would never had noticed it missing once I got home. Thank you!

Like many others, I often lament that customer service is often lacking. That said, I do give accolades when I am impressed with service that goes just a little bit extra far.